Frequently Asked Questions

Our safety ratings are based on extensive scientific literature review and regulatory data. Each ingredient is evaluated considering concentration, skin type, and usage context. We use a transparent methodology that accounts for both established research and emerging studies, with regular updates as new data becomes available.

Yes! Our API is designed for commercial use with a pay-per-use pricing model. Whether you're building a mobile app, e-commerce platform, or wellness service, our licensing allows commercial deployment. No upfront costs or subscription fees - just pay for what you use.

We offer a 99.9% uptime SLA for all production environments. Our infrastructure is built on enterprise-grade cloud services with automatic scaling, redundancy, and monitoring. We also provide status updates and incident notifications through our developer dashboard.

Yes! We provide a free trial with generous rate limits so you can test the API and build your proof of concept before going to production. Once launched, we offer a free tier suitable for small projects and personal use.

Our API is optimized for speed with typical response times under 100ms for ingredient lookups and under 200ms for complete product analysis. We use global CDN distribution and intelligent caching to ensure low latency regardless of your location.

Our RESTful API works with any programming language that can make HTTP requests. We provide official SDKs and code examples for JavaScript/Node.js, Python, Ruby, PHP, and Java. Comprehensive documentation with examples helps you get started quickly.

We continuously monitor scientific literature and regulatory updates. Major database updates occur quarterly, with critical safety information updated as soon as it becomes available. All API users automatically receive updated data without any code changes.